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Subscription Policy
the apothekary — Blue Burn Subscription Terms
Effective date: October 1, 2026
1. About These Subscription Terms
These Subscription Terms apply to Blue Burn subscriptions purchased from theapothekary, operating as the apothekary (“we,” “us,” or “our”). They explain how recurring orders, payments, cancellations, pauses, skips, and subscription-related refunds work.
These Subscription Terms supplement our general Terms of Service and other applicable store policies. If there is a conflict concerning your Blue Burn subscription, these Subscription Terms govern that subscription issue, subject to applicable law. Nothing in these terms limits consumer rights that cannot lawfully be excluded.
2. Your Blue Burn Subscription
Your subscription is for the Blue Burn product and quantity selected when you place your order. Your selected product, quantity, recurring price, and any applicable shipping charges and taxes will be shown before you enroll and in your subscription confirmation.
Your subscription automatically renews once every month until you cancel it. Each successful monthly renewal creates a recurring order for your selected Blue Burn product and quantity, unless you have paused the subscription, skipped that renewal, or made an available plan change before processing.
The next scheduled renewal date will be shown in your subscription information. Monthly renewal does not mean that every billing period is exactly 30 days.
3. Your Lifetime 15% Discount
Your subscription offer includes 15% off your order value for life. This is an ongoing discount, not a first-order-only discount or a temporary introductory discount.
Your discount and the total amount payable for each recurring order will be shown in the subscription offer before you authorize recurring payments.
We will not treat the lifetime discount as an expiring introductory offer. Any changes to subscription pricing remain subject to the lifetime-discount promise and the notice requirements in Section 10.
4. Automatic Monthly Renewal and Payment Authorization
When you expressly agree to enroll in a Blue Burn subscription, you authorize us and our payment processor to charge your selected payment method for your initial subscription order and each subsequent monthly renewal, at the price and on the schedule disclosed to you.
Your recurring total includes the subscription product charge after the applicable discount and any shipping charges and taxes disclosed for the order. The exact amount and currency will be shown before you authorize the subscription.
You are responsible for keeping your payment and contact details current. Your recurring-payment authorization continues until you cancel the subscription, subject to any pause or skip applied to the relevant renewal.
5. Failed Payments and Retries
If a payment fails, we may retry the unsuccessful, authorized payment until it succeeds, subject to the rules of our payment processor and applicable law. A failed attempt is not a completed payment, and the same order will not be successfully charged more than once.
If your payment method needs updating, you may use the available subscription-management options or contact support@theapothekary.store.
A cancellation stops authorization for future subscription renewals. We will not continue retrying a future renewal that has been cancelled, or a renewal properly paused or skipped before its payment is processed. These terms do not authorize an undisclosed fee for a failed payment or retry.
6. Monthly Shipping
Blue Burn subscription orders are scheduled for shipment once per month following successful payment, except when the subscription is paused, a renewal is skipped, or the subscription is cancelled before processing.
Your shipping address must be accurate and current. Use the available subscription-management options or email support@theapothekary.store to request an address update before the next order is processed.
A monthly shipment schedule is not a guarantee of delivery on a particular calendar date. Delivery estimates and any applicable shipping charges will be provided with the order information.
7. Pausing, Skipping, and Managing Your Plan
You may pause your subscription or skip an upcoming renewal using the subscription-management options linked in your subscription emails. Available options to edit your subscription plan will also be shown there. You may alternatively request assistance by emailing support@theapothekary.store.
To prevent an upcoming renewal payment and shipment, apply the pause or skip, or send your request to support, before that renewal payment is processed. A pause or skip does not automatically reverse a payment already processed.
When you pause, your subscription remains on hold until the resumption date you select or until you resume it, as shown in your subscription-management options. When you skip a renewal, the subscription continues on the next scheduled renewal date shown in your plan.
Any plan change that affects the amount or timing of a charge will be disclosed before it takes effect, with any consent required by applicable law.
8. Cancellation
You may cancel your subscription through the cancellation page on our website or by emailing support@theapothekary.store. When emailing, include the email address associated with your subscription so we can identify it.
To prevent the next renewal charge, cancel through the website or send your cancellation request before the next renewal payment is processed. Once cancelled, your subscription will not renew for future orders, and we will not charge you for future subscription renewals.
Cancellation does not automatically cancel or refund an order for which payment has already been processed. Such orders remain subject to Sections 9 and 11 and any rights you have under applicable law.
We will provide confirmation of your cancellation. Where online cancellation is required, you will not be required to contact support separately or complete a retention conversation to cancel through the website.
9. Non-Refundable Subscription Payments
Successfully processed subscription payments are non-refundable, except for damaged or missing items as described in Section 11, or where a refund or other remedy is required by applicable law.
Cancelling, pausing, or skipping after a renewal payment has already been processed does not, by itself, entitle you to a refund for that order. You may stop subsequent renewals using the options described above.
This non-refund policy does not remove your right to challenge an unauthorized or duplicate charge or exercise other non-waivable consumer rights.
10. Pricing Changes and Subscription Notices
The recurring price and any applicable shipping charges and taxes will be disclosed before enrollment. If the price or another material subscription term changes, we will give you clear advance notice and obtain any consent required by applicable law. The notice will explain the change, when it takes effect, and how to cancel before it applies.
A price change does not allow us to silently remove or shorten the lifetime 15% discount promised in the subscription offer. The amount payable will continue to reflect the lifetime 15% discount promised in your subscription offer.
We will provide subscription confirmations, renewal reminders, and other notices where required by applicable law. Required notices will include the relevant billing frequency and amount and information about how to cancel.
11. Damaged or Missing Items
If your Blue Burn subscription order arrives damaged or does not arrive, contact support@theapothekary.store with your order number and a description of the issue.
For damaged or missing items, we will provide a refund or arrange a replacement shipment, as appropriate to the issue and subject to applicable law. This is an exception to the general non-refund policy in Section 9.
12. Updates to These Terms
We may update these Subscription Terms to reflect changes to the subscription service or applicable legal requirements. We will provide any advance notice and obtain any consent required by law before applying a material change to an existing subscription.
An update will not retroactively authorize an undisclosed charge, restrict a cancellation already submitted, or silently revoke the lifetime discount promised in your subscription offer.
13. Subscription Support
For subscription questions, cancellation, payment issues, pausing, skipping, plan-management assistance, or damaged or missing orders, contact: